bd892 Terms and Conditions

1 General Introduction and Acceptance

bd892 ("Platform", "we", "us") provides an online gaming and cricket betting service for users in Bangladesh. These terms and conditions ("Terms") constitute a legal agreement and apply when using the bd892 website and all related services.

By creating an account on bd892, or by browsing the website, you are considered to have fully read, understood and accepted these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also apply and are considered an integral part of these Terms.

2 Account Registration and Eligibility Requirements

To register on bd892 and use the service, you must meet the following eligibility requirements:

• You must be at least 21 years of age. We do not allow minors to open an account.
• You must be a lawful resident of Bangladesh.
• You may hold only one personal account. Multiple accounts under the same person's name are prohibited.
• All information provided at the time of registration must be truthful, accurate and complete.
• You must deposit funds into your account from your own financial source.

Identity Verification (KYC)

bd892 reserves the right to verify identity at any time in the interest of safety and security. Verification may require a National Identity Card (NID), passport or other government-issued document and proof of address.

We reserve the right to put withdrawals on hold until verification is complete. Providing false information will result in immediate account closure and the associated funds may be confiscated.

3 Account Security and Responsibility

It is your sole responsibility to keep your account username and password completely confidential. Sharing this information with any third party is strictly prohibited.

• If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.
• You are personally responsible for all activity carried out from your account.
• Use a strong password and change it regularly.
• Always log out after logging in from a public or shared device.

4 Deposits, Withdrawals and Payment Policy

bd892 supports popular payment methods in Bangladesh and all transactions are completed in Bangladeshi Taka (BDT / ৳).

Deposit Rules

• Minimum deposit amount: ৳200 (for all payment methods).
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Once a deposit is processed, the balance is added to your account instantly.
• Use only payment methods registered in your own name. Deposits through third parties are prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• Withdrawal requests can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be held if any active bonus wagering requirement remains unfulfilled.

Transaction Verification

bd892 monitors all transactions to prevent money laundering and financial fraud. We reserve the right to hold any suspicious transaction for investigation.

5 Bonuses and Promotional Offers

bd892 provides promotional offers and bonuses from time to time. Each offer has its own terms and users must read them carefully.

Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10x (you must wager 10 times the bonus amount).

General Bonus Terms

• While using a bonus, withdrawals are not permitted until the specified wagering requirement has been met.
• Each bonus offer has an expiry period. Any unused bonus will be cancelled upon expiry.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• If any user attempts to claim bonuses using multiple accounts or third-party information, all bonuses and associated winnings will be cancelled.
• bd892 reserves the right to modify, suspend or cancel any bonus offer at any time.
• A maximum withdrawal limit may apply to winnings earned from free bets or no-deposit bonuses.

6 Gaming Rules and Fair Play

bd892 is committed to ensuring a fair and transparent gaming environment. All games on our platform use tested technology to guarantee impartial outcomes.

General Rules of Play

• Each game has its own rules, which can be viewed before the game starts.
• If a game is interrupted due to a technical issue, bd892 will consider the last valid state to determine the outcome of that bet.
• Once a bet has been successfully confirmed, it cannot be changed or cancelled.
• For cricket and other sports betting, if a match is cancelled or suspended, the outcome of bets will be determined according to bd892's specific rules.

Technical Fault Policy

bd892 reserves the right to conduct an investigation in the event of any technical fault or erroneous game result. Relevant winnings may be withheld during the investigation. Any abnormal winnings resulting from a fault may be cancelled.

7 Prohibited Activities

The following activities are strictly prohibited on bd892 and immediate action will be taken if any of them are detected:

• Creating an account with false or misleading information.
• Operating multiple accounts under the same person's name.
• Using bots, scripts or automated software to play games or place bets.
• Collusion, match fixing or any form of cheating.
• Bonus abuse, arbitrage betting or deliberately exploiting loopholes in bonus terms.
• Money laundering or conducting unlawful financial activities.
• Operating an account on behalf of or for minors.
• Hacking, phishing or attempting unauthorised access to another user's account.
• Spreading defamatory or false information against the platform.

8 Account Suspension and Closure Policy

bd892 reserves the right to suspend or permanently close an account in the following circumstances:

• If any clause of these Terms is violated.
• If the documents required for identity verification are not provided in time.
• If prohibited activities are carried out.
• If the user wishes to voluntarily close their account.
• If a voluntary self-exclusion or cooling-off request is made under the responsible gaming policy.

Voluntary Account Closure

You may request account closure at any time via our live chat or email. An opportunity to withdraw any eligible balance will be provided before closure, except in cases of closure due to a breach of terms.

9 Responsible Gaming

bd892 gives the highest priority to responsible gaming. Online gaming is a source of entertainment and should never be considered a means of income.

• You can set your own playing limits — daily, weekly or monthly deposit limits.
• You may apply for a temporary break (cooling-off) or a long-term voluntary self-exclusion if needed.
• Keep track of your playing time and spending.
• If you are experiencing gaming problems, please seek professional help.

For more details on responsible gaming, visit our Responsible Gaming page.

10 Privacy and Data Protection

bd892 takes the protection of users' personal information very seriously. Our methods of collecting, storing and using data are described in detail in our Privacy Policy.

• Your personal information is kept secure through SSL encryption technology.
• Your information is not sold to third parties.
• Information may be shared when required by legal obligation or for a security investigation.
• You have the right to request correction of your information or deletion of your account.

By using the platform, you are giving your consent to comply with our privacy policy.

11 Limitation of Liability

bd892 provides its services on an "as is" basis. bd892 is not responsible for the following:

• Any loss or missed opportunity resulting from internet connection disruption.
• Issues caused by faults in your device or third-party software.
• Service interruptions caused by reasons beyond bd892's control (force majeure).
• Account information being leaked due to the user's own negligence.

bd892 reserves the right to temporarily suspend services at any time for technical improvements, maintenance, or security reasons. Prior notice will be given as much as possible in such cases.

12 Changes to Terms

bd892 reserves the right to change these rules and terms at any time. For significant changes, users will be notified via a notification in their account or by email.

• Continued use of the platform after any changes will be considered acceptance of the new terms.
• The date of the latest update will always be noted at the top of this page.
• It is your responsibility to stay informed about updates to the terms by visiting this page regularly.

13 Contact & Dispute Resolution

For any questions, complaints, or disputes regarding these terms or bd892's services, please contact our customer support team first.

• Our support team is available 24 hours a day, 7 days a week to assist in Bengali via live chat.
• Email: [email protected]
• We consider all complaints equally and fairly, and we strive to resolve them as quickly as possible.
• Before resolving any dispute through any external channel, bd892's internal process must be followed first.