bd892 Privacy Policy
This document describes in detail how important your personal information is to us and how we collect, store, and protect it.
1. Introduction and Purpose of This Policy
By using the bd892 platform, you are considered to have accepted the terms stated in this privacy policy. This privacy policy ("Policy") applies to the online gaming and betting services operated by bd892 ("we", "us", or "platform"). It describes what types of personal information we collect, why we collect it, how we use it, and what measures we take to protect your information.
The main goal of our privacy policy is to ensure the protection of your personal information and to maintain complete transparency in how that information is processed. We believe that giving the highest importance to user privacy is one of the key conditions for being a safe and trustworthy platform.
This policy may be updated from time to time. For any changes, we will publish the latest version on this page with the date noted. Registering an account on bd892 or continuing to use the service means you are giving your consent to the latest version of this policy.
2. What Information We Collect
We collect various types of information to operate the bd892 platform and provide you with the best possible service. This is described in detail below.
2.1 Registration and Identity Information
When you open an account on bd892, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification purposes)
- Email address
- Mobile number
- Login password (stored in encrypted form)
- Preferred currency and language settings
2.2 Identity Verification (KYC) Information
For platform security and fraud prevention, we may request the following documents:
- National Identity Card (NID) or passport copy
- Selfie or face verification photo
- Proof of address document (bank statement or utility bill)
- Document confirming ownership of payment method
2.3 Financial and Transaction Information
To process deposits and withdrawals, we record the following information:
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account number and bank name
- Transaction history, amounts, and dates
- Deposit and withdrawal methods
2.4 Device and Technical Information
Our system automatically collects the following technical information:
- IP address and device identifier information
- Browser type and version
- Operating system
- Login time and session duration
- Cookie and local storage data
- Referral source (where you came from when you visited the site)
2.5 Gaming and Betting Activity Information
To ensure responsible gaming and to improve our services, we record:
- Games played and betting history
- Win and loss records
- Bonus usage and wagering history
- Self-exclusion or limit-setting requests
3. How Your Information Is Used
bd892 uses your information only for lawful and necessary purposes. Your information may be processed in the following areas.
| Purpose | Details |
|---|---|
| Account Management | To handle registration, login, password recovery, and account security. |
| Payment Processing | To complete deposits and withdrawals and to maintain transaction records. |
| Age and Identity Verification | To confirm that only users aged 21 or above are using the platform. |
| Fraud Prevention | To detect suspicious activity and maintain security. |
| Customer Support | To help resolve your issues via live chat and email. |
| Responsible Gaming | To set gaming limits, handle self-exclusion, and identify problematic behaviour. |
| Promotional Communications | To send you bonus offers and information about new services, with your consent. |
| Service Improvement | To analyse user experience and improve the quality of the platform. |
We never sell your information to third parties. We also do not share personal information with any advertising networks.
4. Sharing Information with Third Parties
bd892 may share your information with trusted third parties in specific and limited circumstances. However, such sharing is always conducted within the scope of this policy and under strict confidentiality agreements.
4.1 Payment Processors
The information needed to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers. This information is used only to complete the specific transaction.
4.2 Law Enforcement Agencies
If required by law or by a court order, we may be obliged to provide necessary information to the relevant government or law enforcement agencies. In such situations, we follow the direction of the law.
4.3 Service Provider Partners
Partners who assist in operating our technical services (such as server hosting, security analysis, and game software) may receive only the amount of information necessary to carry out their specific tasks. They may not use this information for any other purpose.
4.4 Business Transfers
If there is any change in the ownership or operation of bd892 (such as a merger or acquisition), your information may be transferred to the new authority. However, in such cases the terms of this privacy policy will still apply and you will be notified in advance.
5. Cookies and Tracking Technologies
bd892 uses cookies and similar technologies to keep the platform functioning properly and to improve your browsing experience.
Essential Cookies
These cookies are essential for running the platform's core functions — such as keeping your login session active, verifying security tokens, and completing payment processes. Disabling these cookies will prevent the site from working properly.
Performance and Analytics Cookies
We analyse which pages are used most, where errors occur, and how fast the site is — using this information to further improve your experience. Data collected from these cookies is aggregated and anonymised.
Cookie Controls
You can manage cookies at any time by going to your browser settings. Keep in mind, however, that disabling essential cookies may prevent you from using some important features of bd892.
6. Security of Your Information
bd892 is committed to ensuring the highest level of protection for your information as a safe and reliable platform. The security measures we use are:
SSL Encryption
All information sent to and received from our platform is encrypted using SSL/TLS technology. This ensures that third parties cannot read or alter your information.
Password Protection
Your password is never stored directly. Passwords are kept secure using a high-standard cryptographic hashing method.
Two-Factor Verification
We offer two-factor authentication to further strengthen the security of your account.
Regular Security Audits
Our system undergoes regular security testing. Any vulnerabilities identified are resolved as soon as they are found.
However, transmitting information over the internet is never completely risk-free. You are therefore also asked to keep your account password confidential and to end your session after logging in from an unfamiliar device.
7. Data Retention Period
bd892 does not retain your personal information beyond what is necessary. The retention period for different types of information is noted below:
Account Information
We retain your registration and profile information for as long as your account is active. Even after an account is closed, some information may be retained for a specified period for legal, regulatory, or dispute resolution purposes.
Financial Transaction Records
Transaction records are retained for an extended period due to financial security and regulatory compliance. These records may be used for tax, audit, or legal purposes.
Gaming Activity Information
Gaming history is retained for a specified period to support responsible gaming policies and dispute resolution.
Technical Logs
System logs and security-related information are retained for a limited period for troubleshooting technical issues and security analysis.
8. Your Data Rights
As a user of bd892, you have the following rights regarding your own information. To exercise these rights, contact us via live chat or email.
Right to Access
You have the full right to know what information we have stored about you and how we are using it. Upon request, we can provide you with a copy of your information.
Right to Correction
If there is any incorrect or incomplete information in your account, you can request that it be corrected. We will update the correct information as quickly as possible.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or regulatory requirements.
Right to Opt Out of Promotional Communications
If you do not wish to receive marketing-related emails or messages from bd892, you can stop this service at any time by contacting us or by using the "opt out" link in a specific message.
Right to Data Portability
In certain circumstances you may request to receive your information in a common, machine-readable format.
To exercise these rights, contact us at: [email protected]
9. Minors' Data Protection
bd892 is a platform for people aged 21 and above only. We do not intentionally collect any personal information from minors.
We follow an age verification process at the time of registration. If we become aware in any way that a minor is using our services, we will immediately close that account and delete all collected information.
If you believe that a minor is using our platform, please contact us immediately.
10. Policy Changes & Contact
Privacy Policy Updates
We may review and update this privacy policy from time to time. If there are any significant changes, we will note the new effective date on this page and send a notification to your registered email. If you continue to use the service after the changes, you will be considered to have consented to the updated policy.
Contact Us
If you have any questions, complaints, or requests regarding your information rights in relation to this privacy policy, please contact us:
- 24/7 Live Chat (in Bengali) — click the chat button at the bottom left corner of the platform
- Email: [email protected]
We try to respond to your request within business days.
Related Policies
Please also read our other policies for more information:
- Terms & Conditions — overall terms of service use
- Responsible Gaming — guidelines for safe and responsible gaming
- FAQ — common questions and answers